Photo – Dave Dostie Photography

Since 1966, Androscoggin’s focus has always been on the health and safety of our patients, staff, and community. Challenges like the COVID-19 pandemic reinforce our commitment to our mission. We are an organization about living, dedicated to enhancing quality of life by providing innovative and compassionate medical care for all.

As COVID-19 began to spread and impact new geographic areas, Androscoggin began working diligently, managing and planning communications and enacting emergency preparedness operations. By identifying and addressing the myriad issues brought forth by a pandemic, we have been able to keep our focus right where it needs to be, on the people who trust Androscoggin to keep them safe.

To help those navigating the difficulties of life during this uncertain time, Androscoggin created a resource to help: Coping Through Hard Times

As the state of Maine begins its re-opening, Androscoggin is remaining vigilant. Our commitment to provide all of our services to individuals regardless of inability to pay is vital, especially in times like these.

At Androscoggin we are committed to taking all necessary precautions and actions to keep our patients, staff, and community safe. Our increased safety protocols are based on guidelines set forth by the CDC, and are designed to actively reduce the risk of further transmission of COVID-19 in our community.

• All employees using are using CDC approved guidelines for personal protective equipment when caring for patients

• Individual health screenings of each employee are completed everyday to evaluate fitness for duty

• Proper social distancing, masking, and sanitation guidelines are followed in all of our work

To comply with CDC guidelines regarding “compassionate care visits” during the COVID-19 pandemic, visitation at Hospice House will be restricted 2 identified visitors for patients who are determined to be at end of life/actively dying with length of life assessed as 24-48 hours or less ONLY.

Exceptions may be made if clinically indicated; patients whose care needs and/or emotional/mental status requires the presence of an identified family/caregiver. Those considerations will be reviewed by the Hospice House Clinical Manager, Hospice Medical Provider and Hospice Director.

Visitation for patients at end of life is for immediate family and/or immediate caregivers only.

Visitors will be screened using CDC protocols prior to entry to the Hospice House each day.

While a patient at Hospice House, medical staff will provide telephonic updates to the patients’ primary contact person on a daily basis. Staff will also assist patients in contacting their social contacts using either the patients personal cell phone or the Hospice House Landline.

The screening desk will be continually updated regarding patient status and visitation limits.

While a patient at Hospice House, medical staff will provide telephonic updates to the patients’ primary contact person on a daily basis. Staff will also assist patients in contacting their social contacts using either the patients personal cell phone or the Hospice House Landline.

The screening desk will be continually updated regarding patient status and visitation limits.

COVID-19 is a novel (new) coronavirus which was first detected in December 2019 in Wuhan City, Hubei Province, China and has now been detected in other countries, including the United States.

For some, the respiratory virus causes mild symptoms like the common cold or influenza (flu), for others it can cause severe pneumonia that requires medical care or hospitalization.

The virus is named “SARS-CoV-2” and the disease it causes is named “coronavirus disease 2019” (abbreviated “COVID-19”).

Symptoms of COVID-19 may include:

  • Fever
  • Cough
  • Difficulty breathing
  • Sore throat
  • New loss of taste or smell

Symptoms may appear 2-14 days after exposure.

Most patients experience mild symptoms and can recuperate at home, but others, particularly those with underlying medical conditions, may experience more severe respiratory illness.

 The virus is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs, sneezes, or talks.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • COVID-19 may be spread by people who are not showing symptoms.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about how this virus spreads.

There are simple steps you can take to reduce the possible spread of COVID-19 and other illnesses such as influenza and the common cold:

  • Wash your hands often with soap and water for at least 20 seconds or use alcohol-based hand sanitizer
  • Cover your mouth and nose with a cloth face cover when around others
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Stay home while you’re sick and avoid close contact with others

Call ahead to a health care professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing. Tell your health care professional about any recent travel or contact with other COVID-19 cases. Your healthcare professional will work with Maine CDC to determine if you need to be tested for COVID-19. More information is available on the U.S. CDC’s What You Should Know page.


Many of our donors and friends have asked how they can help support our efforts at this time. In response we’ve established the AndroSTRONG Emergency Response Fund. Donations will ensure expert patient care from our frontline clinical staff and provide the equipment, supplies and specialized training necessary for our staff so they may be safe and healthy. Androscoggin is a unique organization. We are proud to provide care to everyone regardless of their illness or their financial means.

Your support helps us to be there for EVERYONE at the right time, and the right place, and at this very remarkable time when healthcare workers are called to step up and save lives while jeopardizing their own.

Click Here to Donate Today